"3 month wait to get the results of surgery"
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by PONOV06 (as ),
Appalling service regarding colonoscopy and gastroscopy surgery follow up.
Surgery conducted a number of weeks ago. Just received a letter informing me that I will receive my results at an appointment scheduled for the end of the year!
3 months to get the results of surgery? Are they kidding? I feel like it's too bad if I get worse in the meantime right?
I'm absolutely disgusted with the service and level of care I have received.
I tried to obtain the results from my GP, however Box Hill Hospital only managed to fax 1 page of the 3 page report! When trying to call the outpatients department on numerous occasions I am at least "16th in the queue"- that's over one hour wait each time, while the on hold voice over repeats that Eastern Health is "the winner of the Premier's Award for excellence in health care". Sickening. Literally.