"Professional Service"

About: The Townsville Hospital

(as a service user),

Dear Team,

I want to say thank you from our hearts. We are so grateful for the friendly, honest, amazing & professional service at this hospital.

In regards to a recent visit with our doctor, cardiac scientist and nurse.

Thanks a million.


Response from Julie Shepherd, Nurse Manager Patient Experience, Patient Services; Clinical Governance Directorate, Townsvillle Hospital and Health Services

Dear Heartful Thanks,

Thank you very much for taking the time to give us your feedback; it is greatly appreciated.

I am delighted to hear that our staff have cared for you with such professionalism, friendliness and honesty.

I will take great pleasure in passing on your feedback to our hospital leaders to share with staff; this will provide our hard working teams with a real boost.

Thanks again for sharing your story.

With warm regards

Julie Shepherd

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