"So caring at Angliss and Boxhill Hospitals"

About: Angliss Hospital / Emergency Department Box Hill Hospital / Emergency Department

(as a parent/guardian),

Our child was seen in Angliss emergency department (ED) and Box Hill ED on a Friday night and taken to the operating theatre (OT) and stayed overnight on the paediatric ward 5. 3.

My husband and I have nothing but praise and gratitude for the professionalism and care given to my child and us during our experience.

A special mention to "Dr Lawrence" and the Triage Nurse "Julie" at the Angliss Hospital that night as they showed compassion and care. My child was in pain and scared and they were so caring towards them. They both acted quickly and effectively dealing with the presenting complaint.

Thank you to the ED and OT staff at Box Hill Hospital and a special thank you to Dr Jennifer and the Surgical Team, Anasethetist Darragh, OT nurses Jenny and Kaylene. The care delivered was, I feel, to the highest standard.

Our overnight stay on ward 5. 3 was made comfortable by the care and professionalism by the all the staff we encountered especially Nurse Jo (the night RN and Nurse Adam (the AM shift).

We cannot thank you enough. All the staff who dealt with us are a credit to Eastern Health.

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear Luckylol

Your feedback gave me much pride in the terrific teams we have across Eastern Health.

You have made particular comments about Dr Lawrence, Julie, Dr Jennifer, Jenny, Kaylene, Jo and Adam and I will ensure they receive your positive comments (along with their manager).

I hope your child is making a speedy recovery and you have all gained no doubt much needed rest after what would have been a very difficult time.

I wish you all the very best Luckylol, and many thanks again.

Kind regards

David

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