"Very caring at Angliss and Alfred Hospitals"

About: Alfred Health Angliss Hospital

(as the patient),

Referred to Angliss Hospital Respiratory Clinic and treated by very caring and thorough specialist who diagnosed condition. Once disease progressed to requiring bottled oxygen, respiratory nurses at Angliss Hospital organised necessary tests and paperwork for delivery. They also organised short term group pulmonary rehabilitation run by a Physio to improve fitness and better manage the disease. This also covered information sessions on various lung diseases and how best to manage them. I am now attending maintenance physio sessions to maintain a level of fitness while waiting for a lung transplant. They organised many Specialist appointments and introduced me to Community Health Services I didn't know existed. Although I am now predominately under the care of the Alfred Hospital, the Respiratory Nurse calls me weekly to see how I'm going. Whilst it was very confronting to be told I had a life threatening incurable disease, the staff at Angliss broke down the fears and helped me face it and manage what was needed in a matter of fact way. I cannot praise all concerned highly enough.

Likewise the Transplant team at Alfred Hospital. Once the decision was made, appointments for all involved Disciplines were made for various tests and to make sure I would be a candidate for transplant. Overall I have no complaints with the service I have received. (Perhaps some more gym equipment for Rehab)

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear 2Sheds

Thank you so very much for taking the time to post your feedback on Patient Opinion. I am very proud of the Eastern Health staff and their obvious care and dedication they have provided you at what would have been a very stressful time.

I'm glad your journey to the specialists at Alfred Hospital has been well organized and the staff at Angliss Hospital supported you then, and continue to do so now.

I hope your future care and treatment will continue the way it started and you receive your transplant procedure goes well.

Kind regards

David

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