"Can't move around or go anywhere"

About: WACHS Kimberley Aged & Community Services

(as the patient),

I am an invalid, and I need a hip replacement, but it is taking a long time. I can't go anywhere or do anything and it feels like no one is doing anything to help me. It is very frustrating as I need help to get around, my wife needs to help me and when I stand it is too painful, so all I get to do is sit around doing nothing. I feel like a dog, that's not allowed to do anything. The doctors tell me I can't do this and I can't do that, and I can't do anything. It is very, very frustrating for me. All I want is a mobility scooter, but I can't afford one, and the government won't pay for it, even though I am poor and a pensioner. I look around and see that other people get this and get that but noone can help me. I feel like a domesticated monkey. I just want someone to help me so I can get around again and not just sit here all the time.

Responses

Response from Maureen Crowther, Patient Opinion Cordinator, Nursing, WA Country Health Service

picture of Maureen Crowther

Dear Feeling like a dog

I am very sorry to read about your experience and understand your frustration with regard to your hip replacement. It is a hard pill to swallow when your living with constant pain and are reliant on others to help with everyday activities that most of us take for granted.

I have liaised with the managers and together we are happy to look into this further. If you would like to email me your details at maureen.crowther@health.wa.gov.au or ring me on 91941662 so we can discuss this story in detail, I will personally ensure your case is investigated.

Again, I am really sorry to read that you can't get around. Please be reassured that I will do as much as possible to investigate your situation and thank you for sharing your story with us.

Looking forward to having a chat.

Kind regards

Maureen

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Update posted by Feeling like a dog (the patient)

Thank you for your response. I'm glad after so many years someone is there. The health care took 2 years to get a pair socks for my edema and no other help. I think the workers don't have experience and are very vagabond, enclosing themselves inside the building. Goodness knows what they are doing.

Response from Maureen Crowther, Patient Opinion Cordinator, Nursing, WA Country Health Service

picture of Maureen Crowther

Dear Feeling like a dog

So good to hear back from you.

I am really interested in following through with your story but need further details.

Can you please call me on 91941662 or email me with your details at maureen.crowther@health.wa.gov.au so we can talk about your story and together we can work towards some solutions.

Thank you Feeling like a dog for sharing your story on Patient Opinion. I realise that what you describe is very frustrating for you. Please call me so we can follow up and have your questions answered.

Kind regards

Maureen

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Updates, changes and questions related to this story

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