"Gratitude for the treatment by all connected with my heart attack and recovery."

About: Box Hill Hospital Box Hill Hospital / Emergency Department Transition Care Program - Eastern Health

(as the patient),

From the moment that Ambulance Service became involved, through the transportation to Box Hill Hospital and the dedication of the Emergency personel, both doctors, nurses, radiographers, cardiology staff, it was apparent that I was indeed fortunate.

The information that was being constantly provided, all contributed to my recovery and rehabilitation.

The home visit by the cardiology nurse, the arrangments for attendance at Eastern Health (Wantirna) Rehabilitation and the exercise and information provided is a credit to all concerned. The care and concern by staff when I experienced an event and the attendance of Ambulance Service, Mica and Paramedics was excellent. Further observations at Box Hill Emergency and later discharge all part of the thoroughness extended to me by the health professionals.

The transition from pre heart attack to post heart attack made possible by the emergency staff, the cardiac consultant and nursing staff, the in home nursing contacts and the rehabilitation nursing staff, physiotherapist, dietitian, after care nurses and occupation therapist, together with the health assistants and voulnteers. I sincerely Thank you.

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear Gratitude

Thank you so very much for providing your feedback on Patient Opinion. You have certainly had a significant event in your life and it is lovely to hear that the entire health system supported you during this stressful and frightening experience.

It is wonderful to hear that the Eastern Health staff, right from the Emergency Department through to the Rehabilitation program, supported you in providing the care, information and support you needed. I will pass on to the staff involved your feedback as it through that they will recognise the special work they do.

I wish you continued recovery and all the very best of health for your future.

Take care and kind regards

David

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