"Can't seem to contact anyone to find out if I'm on a waiting list"

About: Box Hill Hospital / Colorectal surgery

(as the patient),

Had a stoma was told we can have test to see if it's ready for a reversal.  I sent the paper work in to go on waiting list, has been a few months and I haven’t heard a thing.  Have sent emails and made many calls only to get message bank and yet I haven’t heard anything.  Don't know what else to do. Am worried that I'm not on waiting list and have been forgotten.

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear Mygod

Thank you so much for taking the time to provide your feedback on Patient Opinion. I'm very sorry this has been your experience and I would like to have the opportunity to make sure you get the information you should have.

If you would like me to follow this up, please email me privately at david.plunkett@easternhealth.org.au so I can sort through this for you.

I look forward to hearing from you as I do not want you feeling like you have been forgotten.

Many thanks and kind regards

David

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