"What Mental Health Care?"
About: The Townsville Hospital / Adult Acute Mental Health Inpatient Unit The Townsville Hospital Adult Acute Mental Health Inpatient Unit Douglas 4817 The Townsville Hospital / Emergency Department The Townsville Hospital Emergency Department Douglas 4817
Posted by Blue (as ),
Really disappointed TTH. I have struggled with depression and anxiety for quite a while, things really took a turn for the worst a few weeks ago. I went to my GP who sent me on to the ED, faxed my information through and told me to access urgent counselling from the hospital. I was in a very bad state, the worst I've been in. After four hours of waiting in the ED I was informed it was still going to be a few hours wait, to go home and the mental health team would be in touch. I did get a phone call, 10 hours after presenting to ED. And all I was told in this call is that I'm not suitable for acute care, that it's aimed at people in immediate need of care, to ring lifeline or the other couple of contact numbers they provided. I needed immediate care. It's why I was sent to ED. It takes so much to ask for help in these situations. It's not easy to front up and say "I need help". To be pushed to the side, in that kind of state of mind then to just fall through the cracks - really poor TTH. I won't bother wasting my time there next time. And will just continue sitting on the waiting lists around town for the "urgent" counselling I was told I need.