"Just needing my teeth fixed"

About: Inner South Community Health

(as the patient),

I have been to the dentist 3 or 4 times now. I had 3 wobbly front teeth that the dentist had to remove. They glued the same teeth back in and 2 weeks later my teeth fell out. I went back again and they re-glued the teeth and 2 weeks later they fell out again. I went to them to ask them to put 3 new teeth in, but all they did was clean my teeth, which they had done 2 times before. I also had a full X-ray done, but had had an X-ray taken on a previous occasion. I have had my teeth cleaned a few times now, but just want my teeth fixed - it just doesn't look good.

Each time I go back I have to pay to see the dentist. I know it's cheap compared to other dentists, but I am currently not working. The staff are very nice, but I just want my new teeth and not to keep going back to get X-ray results and have my teeth cleaned.

Responses

Response from Inner South Community Health

Dear Dental Problems,

Thank you for telling us your experience of your dental treatment. I would very much like to hear more about your experience and understand how we may have been able to reduce the number of appointments for you.

Within our fees structure we do attempt to treat conditions with a capped amount payable for that condition. I hope we have been able to do this for you and I would be very interested to speak with you to review this for you.

I would like to invite you to contact me on 03 9525 1300, as understanding your experience will help us continue to improve our services.

Kind Regards,

Sue White
General Manager

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