"Excellent, tailored care"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

I am a doctor myself and developed dehydration following a bout of gastroenteritis/food poisoning. I knew I needed IV fluid rehydration for myself and also so I could continue breastfeeding my young baby and was anxious that I'd be kept waiting a long time and my baby would miss a feed whilst I was away from them. The staff were very understanding of my fears and worked hard to expedite my care and get me home asap. The treatment worked so well, so quickly, and I was home for the baby's next feed. I'm extremely grateful for the excellent care which took my particular circumstances into account. Thank you to Dr Bronwyn and NUM (Nurse Unit Manager) Julie and all the other ED staff.

Responses

Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital

Dear extremely grateful for excellent care,

I appreciate you taking the time to share your experience at Sydney/Sydney Eye Hospital Emergency Department on Patient Opinion. The ED staff strive to deliver compassionate care that meets each patient’s individual needs. I will ensure that Dr Bronwyn and Julie (CNUM) receive your warm feedback.

Kind regards

Jennie

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