About: Geraldton Hospital / Emergency Department Geraldton Hospital Emergency Department Geraldton 6530 Silver Chain Primary Health Centre - Geraldton Silver Chain Primary Health Centre - Geraldton Geraldton 6530
Posted by Mixo (as ),
Last year I was admitted to GRH (Geraldton Regional Hospital) for 3 weeks and was fitted with a catheter because of bladder stones and a bladder infection. It was arranged with Silver Chain to have it changed in 6 weeks time. After that time the infection became bad enough that I required (numerous occasions) to attend ED as I was unable to attend Silver Chain for one reason or another. Waiting in the ED waiting room I am usually in immense pain either from bypassing (urine) or not being able to bypass at all which as a result ends in my urine going all over the floor with Patient Service Assistants having to mop the area or putting towels down on the floor. I do understand the triage scoring system and accept that my medical situation at the time may not be considered a priority or critical and that I may be assessed as a low priority resulting in a lengthy wait. However I would like to suggest that in my particular case the triage nurse (RN) is able to consider removing the water from the balloon and remove the catheter which will immediately relieve the pain and pressure. I do not expect to "jump the queue" and if I have to wait 4-5hrs to get a new catheter fitted I am more than happy. The times that I have presented to ED or been admitted to the general ward I have been treated very professionally and I am sometimes known on a first name basis by staff due to the amount of times I have visited GRH. In closing I would like to give my highest praise to the many staff that have assisted me in my care.