"Medical Care in HDU"

About: Sydney / Sydney Eye Hospital / 2 East (Medical Unit) Sydney / Sydney Eye Hospital / Emergency Department

(as a staff member posting for a carer/relative),

My relative presented to the Emergency Department for a medical problem, special mention must go to nurses Tae in Triage and Julie from Emergency.

They were then treated in HDU (Ward 2 East), another special mention to nurse Emily, they all made the experience pleasant (P.S I feel sorry that I cannot recall all the names from the friendly staff). We felt welcomed and relaxed throughout the hospital stay.

The only suggestion is to have more bathrooms for visitors or more signs showing where they are.

Responses

Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital

Thank you for posting your experience on Patient Opinion. Emily, Tae and Julie will be thrilled to have a special mention, especially as their care contributed to a positive hospital experience. I will ensure they receive your feedback.

We understand the hospital environment can be confusing and finding amenities can be difficult at times. Your feedback will be valuable in reviewing our signage.

Kind regards

Jennie

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