"Waiting time and space given for patients"
About: Sydney / Sydney Eye Hospital Sydney / Sydney Eye Hospital Sydney 2000
Posted by Why on my day (as ),
Bicentennial Eye Clinic provides amazing doctors and nurses. A new system was implemented for patients to arrive 15 mins before appointment time to reduce waiting time. During my experience I arrived at 10 am for my appointment at 10:15am I collected my number 83 the number system was only at 59. Only one person behind the desk who showed no sense of urgency. Elderly patients were standing in the corridor and outside area full all seating taken. Why are so many appointments scheduled on the one day my appointment was changed from the previous month to be confronted with an overcrowded clinic. I have been attending this clinic for the last couple of years and this is the worst I have seen waiting area and time I have had to wait to just be checked in.