"Over crowded and long wait times outside in the cold."
About: Sydney / Sydney Eye Hospital Sydney / Sydney Eye Hospital Sydney 2000
Posted by LSEH2016 (as ),
I had an appointment at the Sydney Eye Hospital - Bicentennial Clinic at 9:30am. I arrived at 9:20am to check in (check in only opens 15mins from appointment time) and obtained a ticket, the clinic was overcrowded inside so I had to wait outside with many others who had arrived before me.
After waiting 40mins outside in the cold it was finally my time to check in and once checked in I had to wait outside again for another hour before a nurse was available to see me.
Overall, the staff, nurses and doctors were polite and friendly once I was able to see them (rather than waiting).
This is my 5th visit to the hospital and every visit has led to similar experiences. Perhaps more nurses and doctors should be available or appointments spread out to reduce these long wait times and overcrowdedness.