"Cramped patient seating in specialist appointment area."
About: Broome Health Campus Broome Health Campus Broome 6725
Posted by Cramping up (as ),
I have no complaints about staff and treatment. I feel we couldn't ask for better but I would like to know if anything is planned for a better waiting area in the specialist appointment waiting area of the hospital.The initial waiting area is too small for the number of people waiting for their specialist appointment.The linear seating arrangement makes you feel that you're on a production line. Perhaps if there was a more informal seating arrangement a patient would feel more comfortable and this would relieve patient stress and anxiety.
During my recent appointment I spent 30 minutes in the initial waiting room and a further 40 minutes in a corridor with cramped seating adjacent to the specialist rooms .This corridor is also a thoroughfare with continuous coming and going of staff and patients, all of which adds to patient discomfort. Perhaps the conditions and processes need to be reviewed.