"My recent stay on the ward at St George Hospital"

About: St George Hospital

(as the patient),

I had a procedure recently and right from the start I was treated kindly and with respect by all the staff. Helen, one of the nurses, made me feel safe and comfortable my whole stay. The anaesthesiologist came and spoke to me with regard to my concerns about not being able to breathe last time I came around in the recovery ward at Wollongong Hospital; it was terrifying, to say the least. She listened to me and I did not have the same scary reaction in recovery this time.

The theatre staff were comforting and reassuring to me, as was the anaesthesiologist and the doctor.

Thank you for making an anxious time much more bearable

Responses

Response from Kim Olesen, Director of Nursing & Midwifery, South Eastern Sydney LHD

Dear reassuring treatment,

Thank you very much for expressing your appreciation for the care that was provided to you during your recent stay at St George Hospital.

At St George Hospital we value greatly the skills and professionalism of our staff and it is always pleasing to receive feedback regarding the efforts of staff within our hospital.

While no thanks are expected, I appreciate the acknowledgement you have given our staff. As you will agree, we are very fortunate to have caring and dedicated health professionals working within our hospital.

Many thanks again for your feedback.

Leisa Rathborne

General Manager

St George Hospital

Kim Olesen

SESLHD Director of Nursing & Midwifery

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