"My two C-section births"

About: Broome Health Campus Broome Health Campus / Maternity/Midwifery Broome Health Campus / Theatre

(as the patient),

I have given birth at Broome Hospital twice in the past two years. Both Caesarean Sections, one emergency, one elective. On both occasions Pam from MGP (Midwifery Group Practice) was my primary midwife. I cannot fault her care. Her knowledge & professionalism is amazing. I felt empowered and at ease during both pregnancies & knew I was in excellent hands. 

Broome theatre staff on both occasions were fabulous. Always communicating what was happening & extremely professional & compassionate. Both births were positive experiences. The surgical & anaesthetic staff were also great. Wendy, Wine, Dr Tony, Alex & Casey all deserve a special mention. Wendy came to see me everyday on the ward. 

I was well cared for on the ward. I had a private room which I was very thankful for however, at times it felt somewhat isolated. I would love to see a group lounge or something similar on the mid ward were new mothers could gather to feed their babies and chat over a cup of tea. I was left with an extremely sore back from the hospital bed & lack of a comfortable chair in the room. I cannot speak highly enough of the support staff. The room was regularly cleaned & the meals lovely. Staff were extremely respectful & always knocked before coming into the room. 

Overall I received excellent pre, peri & post natal care. 

Responses

Response from Maureen Crowther, Patient Opinion Cordinator, Nursing, WA Country Health Service

picture of Maureen Crowther

Dear Thankfulmum

First of all,congratulations to you and your family on the birth of your second child!

It is lovely to read you felt supported and empowered during your pregnancy and after your Caesarean delivery. Our teams do an amazing job and your kind, appreciative words will go a long way.

I will personally pass on your thoughtful words of appreciation for the MGP team, theatre staff, anaesthetic staff and support staff.

I have discussed your comments and suggestions about your room and the ideas of a lounge where all the new mums can gather with our acting operations manager, who is now aware and appreciative of your feedback. He will follow up with the necessary teams to investigate where and how improvements can be made concerning the mattress and chair in the private room. A communal lounge would be ideal, however, due to limited space, something to be considered for the future plans.

Thankyou for finding the time as a busy mum to write your story on Patient Opinion. It's feedback like yours that helps us to know we are doing things well and where we can build change into our practices and environment to improve our service.

I hope you are making a full recovery and your baby is thriving!

Kind regards

Maureen Crowther

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