"A positive experience in A&E BoxHill"

About: Box Hill Hospital / Emergency Department

(as the patient),

I recently had a health incident and after attending my GP he directed me to attend A& E either at Box Hill or Epworth. I decided on Box Hill and was very pleased I did and it has restored my faith in the public system. My triage and admission to A& E was seamless. The staff were welcoming and efficient and I felt that I was in good hands. My health issue was sorted and I was discharged home armed with the appropriate advice, instructions and information. I have  worked in health for many years and could not fault my care.   The nurses, clerk and medical staff were great. So thank you to you all.

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear Good choice

Thank you so much for taking the time to provide feedback on your positive experience when attending the Emergency Department at Box Hill Hospital.

As you have been working in health for many years, the need to attend an Emergency Department is rarely by choice so I was pleased to read that the staff were welcoming and you felt confident in the care and treatment you received.

It will give me great pleasure to share your feedback with the managers and staff in the Emergency Department and I trust you are recovering well from your health issue.

Take care and kind regards

David

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
;