"My stay in the Critical Care Unit"

About: Sale Hospital / Critical Care Unit

(as the patient),

I was admitted for tests to see what was going on with my breathing. I have to say you have an absolute treasure in the staff of the Critical Care Unit. I cannot fault them in any way; they were quick off the mark with call buzzers, could not do enough for me, and the ward was always immaculately clean. When I was leaving I mentioned my feelings to the young nurse, and her response - we all love our jobs here - really explains it. I, as a patient, could feel that love and comradery. This work ethic was noticed in all the staff I came in contact with - X-rays, scans, kitchen, cleaners - they were all wonderful. If any staff happen to read this it’s a huge pat on the back and hug for you all, you made a stressful time a lot easier to bear. Cheers to you all, wonderfully committed people. Please pass this on.

Responses

Response from Frank Evans, Chief Executive Officer, Central Gippsland Health

picture of Frank Evans

Dear supported patient

Thank you for telling us your story.

It means so much to receive such positive feedback.

I will go around to the Critical Care Unit directly to ensure they are aware of your story and thank them for doing such a great job.

I will also send out a memo to all staff to ensure everyone involved receives both your and our thanks.

Your story is our 50th story on Patient Opinion. We are very grateful to Patient Opinion for providing such an accessible way for people to share their experiences with us.

Your story will always hold a special place with us as our 50th.

On behalf of all of us thank you very much.

With warm regards

Frank

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