"Infection after Caesarian and follow up treatment."

About: Angliss Hospital

(as a relative),

My partner returned to Angliss Hospital 4 days after being discharged from giving birth with a fever and blistering on her stomach. Then for 4 days I believe the obstetric doctors did nothing except observe and provide antibiotics - which between numerous doctors miscommunicated what she was on oral or IV. Finally after a number of very concerned midwives went over the obstetric doctors heads to hospital coordinator - did something happen.

A surgical specialist visited and CT was arranged and surgery followed to remove an abscess. She was then transferred to another ward where our baby wasn't allowed to stay with an upset mother. Twenty-four hours after the surgery there was no update from the doctors on what the plan was or if her condition was improving.

It was only because of the kind and concerned help from some of the midwifery staff that I managed to hold it together.    

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear Sis,

I was very concerned to read your story on Patient Opinion and would like to apologise that your birth experience led to your partner's readmission to hospital, inconsistency in staff’s awareness of the care plan for your partner, her subsequent surgery and the separation of your new baby.

Could I please ask if you can make contact with the Eastern Health Centre for Patient Experience on 1800 EASTERN or feedback@easternhealth.org.au so we can undertake a full investigation of your partner's care.

Once again, I am sorry that your experience fell well short of expectations and I trust that you are settling into life with your baby, and managing to get some much needed rest!

Kind Regards,

David

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