"Exceptional care at Box Hill Hospital"

About: Box Hill Hospital / General surgery

(as a relative),

My child attended the Box Hill Emergency Department recently one morning. He was rapidly assessed, treated and taken for emergency surgery within 3 hours. I cannot speak more highly about the professionalism, care, kindness and respect from the Emergency doctors and nurses. Big thanks to Dr Rohan, Dr John and nurses Lauren and Shannon. Absolutely outstanding!

Following surgery, my child was admitted to surgical ward. The surgeon Mr Peter, Dr Zoran, Clare, Sharon, Kerrie, Steph, and Andy were great - very attentive and ensured both my child and I were provided the opportunity to ask questions regarding my child's care.

Thanks again for providing such a great outcome for my child. Exceptional care at Box Hill Hospital!

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear grateful-parent3

Thank you so much for sharing your feedback regarding the positive experience you and your child had at Box Hill Hospital.

It is clear to me the staff involved, particularly Dr Rohan, Dr John, Lauren and Shannon along with Mr Peter, Dr Zoran, Clare, Sharon, Kerrie, Steph and Andy demonstrated the Eastern Health values of Patients First, Kindness, Respect, Excellence Agility and Humility! I will take great pleasure in sharing your feedback with them and their managers!

I hope you and your child have recovered from needing to be in hospital and returning to normal life!!

Kind regards

David

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