"Waiting 10 hours for a surgery that didn't eventuate and wondering if it would happen again."
About: Royal Perth Hospital Royal Perth Hospital Perth 6000 http://www.rph.wa.gov.au/
Posted by Unbelievable (as ),
My husband broke his thumb and was scheduled to have a surgery recently. The night before, we received a message from hospital saying the appointment had been moved to the following day. So, as requested, we turned up that day before 6.30 am. My husband was on a fast since the night before the scheduled surgery and waited until 4 pm on the surgery day and was told his appointment was cancelled. He was sent home without any explanation and without any new date. He was waiting for more than 10 hours for the surgery in vain and in hunger.
After so many unsuccessful attempts to contact the doctor for a new date, we finally got a call three days later telling us that the surgery is rescheduled for two days following that call. The doctor assured him that he will be put on the first list and the admission centre staff acknowledged this. To our disappointment, while he was taken to the waiting ward, he was told that he is actually on the pending list again. He was then waiting in hunger and in pain without knowing if this would be another empty wait.
In my opinion the system is terrible since they can estimate how many patients they can take on considering allowance for any emergency cases. Patients should not be waiting until last minutes and get informed of the cancelled appointment when the doctor was about to leave and walking pass the ward. For those patients put on the pending list, I feel the nurses also know that there is no chance they will get operated on in the morning. Why bother to ask the patients to wait from 6.30 am?