"Home Doctor Service"

About: House Call Doctor

(as the patient),

I was feeling really bad - stomach cramps like I've never felt before. I called for a Home Doctor. I waited 2 hours for the doctor for him to spend all of two minutes here telling me he doesn't think it's anything serious. The next day things were still no good.

Long story short, I've just got out of hospital from having my appendix out. I was meant to get on a 10 hour flight the next day. Just as well I went to seek some professional help and didn't rely on the information from the home doctor.

Responses

Response from Patient Opinion Australia

The following response has been published by Patient Opinion on behalf of House Call Doctors:

Dear Appendicitis,

Thank you for bringing this to my attention, and I sincerely apologise for the experience you received. This is not the service our patients expect through House Call Doctor, and I would like to investigate this issue more thoroughly.

To enable me to do so, could you kindly contact me by email on craig@housecalldoctor.com.au or my direct line on 0439 520 225.

At House Call Doctor we pride ourselves on providing exceptional patient care, and I look forward to hearing from you.

Kind regards

Craig Glover
Chief Operating Officer

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