"My stay at Peel Health Campus"

About: Peel Health Campus / Emergency Department

(as the patient),

I had a post operation emergency which I could not thank the 'on call' gynaecologist more at Peel Health Campus for dealing with so efficiently and professionally. All of the nurses were very caring and endeavoured to make me as comfortable as possible. After spending 7 hours in ED I could not believe how much abuse, difficult patients and variety of things that the doctors and nurses have to be subjected to. It was extremely busy with limited beds available, so I felt sorry for staff having to deal with the pressure.

I was then transferred to the maternity ward which was much more peaceful and easier to rest. Again all nurses were lovely, I especially remember nurse Sharon who spent extra time and care with me. I then had gynecologist Dr Danelle monitoring me who made me feel very much at ease and took the time to explain everything. As much as I did not enjoy being in hospital the staff made it as comfortable as possible. The food was even delicious! Thank you to all at Peel Health Campus, you do an amazing job.  

Responses

Response from Margaret Sturdy, Chief Executive Officer, Peel Health Campus, Ramsay Healthcare

picture of Margaret Sturdy

Dear Amazing job

Thank you so much for taking the time to send us your feedback through Patient Opinion. Thank you for your kind words about the staff and the food and especially for singling out Dr Danelle and Sharon. I will pass your comments on to them. The environment of a hospital can be quite a challenge, particularly when you are unwell and fearful.

I have an enormous amount of admiration and respect for our frontline staff, who really do an amazing job providing high quality care and service to this community in a busy and complex environment.

Your message is really appreciated. I hope you are recovering well, and I thank you for taking the time to let us know that we cared for you so well.

Kind regards

Margaret

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