"My mum's care from the Geraldton Transition Care Team"

About: Geraldton Hospital / Emergency Department Transition Care Program - WACHS Midwest

(as a relative),

My mum (87) had a fall at home. She was taken to the Geraldton Regional Hospital where she spent time recovering from a broken hip. Thank goodness she was referred to the Transition Care Team. 

The Transition Care Team have been amazing.

Every member of the team have been genuinely warm and caring, very professional, more than helpful, patient, encouraging and kind. They have provided a range of invaluable services, ensuring mum received quality personal care at minimum cost, in her own environment, helping to aliviate stress and further discomfort. The team has reassured us as family in times of concern and provided professional assistance where required. Mum has been supported and cared for by the team so well, I feel without the team her recovery would not have gone as smoothly.

I am so very grateful for the loan of specialised equipment (organised by the Transition Care Team) during Mum's recovery, again alleviating financial stress.

My heartfelt gratitude goes to each and every member of the Transition Care Team for the work they do and the wonderful care of my mum, my children's grandmother and their children's great grandmother. 

Responses

Response from Michele Young, Coordinator Executive Services, Executive Services, WACHS - Midwest

picture of Michele Young

Dear Water1,

Thank you for using Patient Opinion to share such a lovely compliment about your mum’s and your family’s experience with WA Country Health Service Midwest Transition Care Program team.

The Transition Care Program aims to provide continued support for older people after a hospital admission as they transition back to their home. The team work together with clients, like your mum, their families and carers to develop an individual plan to improve and maintain independence and confidence at home after a stay in hospital.

Having a loved one come home from hospital after recovering from such a serious injury like a broken hip, can be daunting for any family, I am so pleased our team were able to alleviate some of the stress and assist with the transition back home. I will take great pleasure in passing your kind words on to our Transition Care Program team, I know they will love hearing how the great work they do every day has really made a difference to your family and to your mum’s recovery.

Thank you again for sharing your experience on Patient Opinion.

Warm Regards,

Michele

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