"Dismissive treatment by Triage Nurse"
About: Bunbury Hospital / Emergency Department Bunbury Hospital Emergency Department Bunbury 6230
Posted by Need better healthcare (as ),
I had presented at the ER at approximately 7. 20pm with an urgent referral from my GP as he felt I required an ECG and blood tests due to high blood pressure, heart palpitations, raised temperature, high resting heart rate and earlier left arm pain, nausea and heart palpitations. When undergoing triage I felt that the letter from my GP was completely disregarded and that as I wasn’t experiencing any chest pain that I was downgraded to minor illness. I was told to wait in the waiting area and to inform staff if I started to experience chest pain or my symptoms became worse. After waiting nearly an hour and a half I left without any treatment and informed staff I would return if I started to experience chest pain. Considering it is my understanding that women can experience heart problems without chest pains, this made me feel that indeed I had wasted the staff and hospital resources and I certainly would be very reluctant to present again.