"Unnecessary steps in the emergency department"
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by Pragmatism (as ),
This is more a suggestion.
My daughter came through emergency recently with a broken finger.
5 minutes triage
5 minutes admin
30 minutes waiting for fast track nurse (no one else was in the waiting area)
30 minutes waiting for a doctor to determine the need for x-ray
30 minutes waiting for an x-ray.
I get the need for prudence to ensure safety and determine the correct procedure. But there is surely scope within those constraints for pragmatism. It was clear that she was not in immediate danger and that the extent of the injury would only be determined by x-ray. Can we authorise the triage nurse to send us straight to x-ray? This would free up time from the fast track nurse and doctors and cut 1 hour out of the process