"Concerned about the wait time for care"
About: BlueCross Chelsea Manor BlueCross Chelsea Manor Chelsea 3196
Posted by Frustrated and Concerned Relative (as ),
As much as I believe that the BlueCross Chelsea Manor is the right place for my relative as they have been there for a number of years, unfortunately, their cutbacks and reduced budget for staff over the last 12 months has, in my opinion, impacted the quality of care and the wait time for assistance on a daily basis for most of the residents. Also, I believe the lifestyle programme doesn't have enough staff to cover all of their activities which residents enjoyed in the past.
Although the management has been made aware of this problem by many relatives of residents and even more staff members, the standard line of response is that more carers are not in the budget.
Hearing this answer is hugely frustrating as we are paying a large amount of money each month for my relative to receive a quality lifestyle and care during their final years. I remain intent on getting to the bottom of this issue.