"Appendicitis misdiagnosis"

About: Maroondah Hospital / Emergency Department

(as the patient),

After being in constant pain for 48 hours prior to admission to Box Hill Hospital for an emergency appendectomy (4 days later), I was discharged from Maroondah ED where they had made an assumption of gynecological pain.

I was told by the ED doctor that I probably had an STI, which I found funny, and was told by the registrar general surgeon, (who I found to be very condescending, rude and arrogant) telling me it was left over blood from my period which ceased 2 days prior to this constant pain commencing... I felt from the moment I started explaining the nature of pain to both the ED doctor and the registrar surgeon, that they were not listening to me whatsoever, as they went straight to my past history and made an assumption.

I had both an internal and external abdominal ultrasound where they stated on the discharge summary that the appendix had been seen but made no further comment. My CRP (c-reactive protein) levels were 35 and my white blood cell count was elevated. I was then discharged and agreed to leave. I was in the same constant pain, and with the assumption diagnosis of gyno pain and an STI, was glad to leave Maroondah Hospital.

The nurses were lovely in both ED and short stay department with excellent bedside manner. If I had listened to, what I believe was, a pathetic diagnosis of both the registrar surgeon and the ED doctor at Maroondah, my appendix could have ruptured causing sepsis which is life threatening! I will never go back to Maroondah again. 

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear lyradr65

Thank you so much for taking the time to provide feedback on your experience at Maroondah Hospital. I was pleased to read how lovely the nurses were in the Emergency Department and Short Stay Unit. I’m sorry for the way you felt you were treated by the medical staff and would like to invite you to contact the Eastern Health Centre for Patient Experience so we can undertake a full investigation.

The Patient Relations Advisors in the Eastern Health Centre for Patient Experience can be contacted via email at feedback@easternhealth.org.au or by calling 1800 EASTERN.

Thank you again for sharing your experience and I hope we hear from you soon and will understand if you choose not to make direct contact.

Kind regards

David

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