"Amazing Good Emergency Department at Busselton Hospital (SW Health Campus)"

About: Augusta Hospital Busselton Health Campus

(as the patient),

I suffered 10+ Pain Level Headaches due to a Partially Asymptomatic Suspected Viral Pneumonia.

My local doctor called and prepared the Busselton ED to prepare for me, and my friends drove me to the ED. They were ready and took me directly to a bay in ED and asked all the right questions, took CAT scans and chest x-rays and the talented radiologist found a tiny pocket on my left lung.

Suffering 10+ pain in my head, and having few other typical pneumonia symptoms within a short period of time they found a combination of analgesia that brought my pain from 10+ to 2. Before that, I really thought I might not make it through the night.

Thank you Busselton SW Health Campus Emergency Department!

Environment

Environment


Waiting Time

Waiting time


Reception

Reception


Staff attitude

Staff attitude


Toilet

Toilet


Staff skills

Staff skills


Team work

Team work


Daily living support

Daily living support

Responses

Response from Kristen Greene, Clinical Nurse Manager, Emergency, Busselton Hospital, WACHS South West

Dear Splurben Bunyip

Thank you for your feedback. We are always happy to hear about our patient’s and families’ experiences who present to the Busselton Hospital Emergency Department. To know your experience was positive reassures us that we are meeting the needs of our patients. I will make sure this is passed on to the rest of the team.

Kind Regards

Kristen Greene
Clinical Nurse Manager (ED)
Busselton Health Campus

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