"My Child's Dog Bite Injury"

About: Derby Hospital Derby Hospital / Emergency Department Royal Flying Doctor Service

(as a parent/guardian),

My child was in the care of a friend when I had a phone call to attend the hospital as they'd been bitten by a dog. When I arrived, although I was shocked by by my child's injuries I have nothing but thanks and praise for the staff and doctors at Derby Hospital (and the Royal Flying Doctors Service) for their care. We were at the hospital for over 6 hours and it felt like it went by in 20 mins. Every aspect of care was considered, including that of my friend, myself and my husband. I cannot fault the care provided by Derby Hospital ED and Ward.

Responses

Response from Rachele Ferrari, Operations Manager, Derby Fitzroy Valley, WACHS

picture of Rachele Ferrari

Dear ScaryBite,

Thank you for taking the time to provide the Derby Hospital Emergency Department with such positive feedback. I do hope your child has recovered from their injuries now and is back to their usual self.

We are very proud of our caring staff and it is incredibly satisfying to be able to help patients by relieving their pain and suffering. Thank you for taking the time to tell us that you and your child had a good experience, your kind words have made our ED team's collective day.

I will ensure your message of thanks is passed to the RFDS team as well.

Kind regards,

Rachele Ferrari

Operations Manager, DFVHS

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