"The hospital staff"
About: Busselton Health Campus Busselton Health Campus Busselton 6280
Posted by doger (as ),
In general it has not been a bad experience however, there are some concerning factors that we have had to deal with particular some staff members and issues with the offering of basic requirements of food and drink. There has most definitely been very pleasant and helpful staff, however there have been multiple occasions where the staff have been extremely rude and dismissive. Within a caring environment this behaviour is completely unacceptable. You would like to think in a hospice situation that the staff would show some empathy and compassion towards patients and family, fortunately the majority of staff have. However, there have been multiple times where the lack of these basic common courtesies have been evident and have in turn made the situation harder than it needed to be not only for the patient, but also for the family. Communication breakdown has been a major issue resulting in our father going unfed or given no water for over 24 hours on numerous occasions regardless of the speech pathologist's evaluation clearing him for a certain level diet.