"Hospital billing and ignored e-mails."
About: Fiona Stanley Hospital Fiona Stanley Hospital Murdoch 6150
Posted by ncusa (as ),
I am a US citizen who lives in the states and was in AUS for a family wedding. I was rushed to the Fiona Stanley Hospital during the wedding after passing out and vomiting several times. I sat in the ER waiting for an ultrasound for six hours after I told them I knew I was pregnant, but had extreme pain and bleeding on top of my loss of consciousness. After six hours they admitted me to the hospital and I waited another four hours there. At this point my pain was so bad I was screaming in excruciating pain and I finally saw a doctor who immediately wheeled me down himself for surgery. The doctor was amazing and talented. I stayed in the hospital for several days and had many wonderful nurses caring for me (I remember one who was especially sweet). But one unpleasant nurse kicked out my husband even though we had no way of communicating if something bad happened again, nor any vehicle to get to the hospital in an emergency. I couldn't even sit up in bed by myself and the nurse did not help me to get to and from the bathroom. The hospital got my insurance card and told me they would contact my US insurance company, which I found out was false. After leaving the hospital I cannot get anyone to reply to any emails or contact forms to help me with my bills. I offered to set up a payment plan, because I don't have $10, 000 I can hand over immediately, and they ignored my emails again. They then sent me to collections, which I believe will ruin my credit. My insurance company in the US denied my claim because the hospital gave me unofficial medical records and did not reach out to them during or immediately after the incident as they said they would and the hospital will not reply to my emails to help me get the corrected claims to get my insurance to pay the bills. It has been many months since my time at FSH and I am very upset with the quality of care they have shown since leaving and I continue to email different departments of the hospital to ask for help finding my medical records.