"Box Hill Hospital day surgery"

About: Box Hill Hospital / Minor surgery

(as the patient),

I was in for a day surgical procedure at Box Hill Hospital recently.  I just want to thank all the staff, nurses and doctors I saw for the care they showed me and the other patients around me. Right from the reception where I checked in, to the finish, I was taken excellent care of. I can’t thank them enough for their dedication and warmth.

My kindest and humbling thanks to all who I came across today. I wish I could name them but there were too many.

Responses

Response from David Plunkett, Chief Executive, Eastern Health

picture of David Plunkett

Dear aprilnr45

Thank you so very much for taking the time to share your experience on Patient Opinion. I was so pleased to read the staff treated you, and the other patients during your recent surgery, according to the Eastern Health values of Patients First, Kindness, Respect, Excellence, Agility and Humility.

It will give me great pleasure to share your experience with the day surgery staff and their manager so they realise the positive effect of how they care for patients.

I trust you have recovered well from your procedure and that you are resuming normal life!

Kind regards and take care

David

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