"Four misdiagnoses"

About: Armadale Hospital

(as a parent/guardian),

On the first occasion one of my children had a subluxed (carpometacarpal) cmc joint. Armadale emergency staff said it looks dislocated, feels dislocated, but the x-ray doesn't show it. One week later I went back insisted on another x-ray and guess what it was subluxed and now required surgery. On the second occasion the same child had a fall from a horse, emergency said no fracture, one week later in the trauma clinic the doctor reviewed the initial x-rays and said yes it's fractured. Number 3 my other child had x-rays on their ankle, given the all clear, three days later received a call saying the x-ray had been reviewed and yes there was a fracture. Most recent incident - my other child (first mentioned) had a horse related incident with their finger. I took my child to emergency, apparently x-ray was clear, we have since had two courses of antibiotics and another x-ray and there is a clear fracture.

I am so disappointed 

Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group

picture of Diane Barr

Dear ophiuchusdg84,

Thank you for getting in touch and I am very sorry to hear of your recent experience at the Armadale Hospital Emergency Department (ED).

As a parent, I can wholeheartedly relate to the anxious moments whenever we have to bring a sick or injured child to an ED. I was therefore disappointed to hear that the treatment and care provided to your children was less than satisfactory and left you with more questions than answers.

It deeply concerns me that your children’s injuries were not identified correctly in the first instance and have resulted in requiring further treatment at a later date. I am committed to following up to explore where we went wrong and how we can improve our processes to prevent similar occurrences happening in the future.

I would greatly appreciate if you would consider contacting our Consumer Liaison Department on (08) 9391 1153 or via AKG_ConsumerLiaison@health.wa.gov.au at a time convenient to you. This will allow us to investigate the specific circumstances relating to the treatment provided to your children and identify ways we can improve the experience for other patients and their families.

Thank you again for contacting us and I hope that your children are both recovering well from their injuries.

Yours sincerely

Di Barr

Executive Director

Armadale Kalamunda Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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