"Recent 4 night admission at Sydney Eye Hospital"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as the patient),

I attended a routine eye specialist appointment with Dr Clare and was told I required admission to Sydney Eye Hospital for treatment and investigation for Optic Neuritis.  My admission was complicated by a fracture to my foot which I sustained prior to the admission.

All staff at Sydney Eye Hospital should be incredibly proud of the care they provide.  All staff were very attentive and willing to help whenever required.  I spent 4 days watching staff providing care to patients who were elderly with high level needs, nothing was ever too much trouble, even popping in just to see everyone was ok. I also witnessed extreme rudeness from a patient awaiting discharge meds, staff handled this extremely professionally.  I felt extremely safe and well cared for during my stay.

Responses

Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital

Dear woodpeckerkg36

Thank you for taking the time to provide us with your feedback on Patient Opinion. Our staff take great pride in how they care for their patients and your comments reflect this. Being in hospital is stressful and worrying and it is gratifying to hear you felt safe and well cared for. Your lovely feedback will be shared with the staff.

All the best

Kind regards

Jennie

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