"Paediatric Department at Geraldton Regional Hospital"

About: Geraldton Hospital

(as a parent/guardian),

Just want to shout out to the awesome staff at GRH paeds department! My daughter spent 4 days there and the nurses were amazing! They saved my daughter's life. We will be forever grateful, and also hope to never see them again!

My only complaint was the noisy doorbell noise from the ward.

Responses

Response from Michele Young, Coordinator Executive Services, Executive Services, WACHS - Midwest

picture of Michele Young

Dear Happymumma86

Thank you for taking the time to share your feedback on Patient Opinion. It was lovely to read your positive comments regarding your daughter's care at the Geraldton Hospital. WA Country Health Service Midwest has a great team of compassionate caring staff, and it is fantastic to see their efforts publicly acknowledged. I will take great pleasure in passing your compliment on to the team, I am sure they will be delighted to read your story.

In regards to the noisy doorbell sound from the ward I'm a little unsure as to what you are referring to. We have had some previous feedback around the noise from the call bell system which the team at the Geraldton Hospital have been exploring options to improve this system including potential funding sources. So that I can look into your concerns regarding the noisy doorbell, I would be grateful if you could contact me on 9956 8695 or michele.Young@health.wa.gov.au

Thanks again for taking the time to write and I hope your daughter is well and truly on the mend.

Best wishes

Michele

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Response from Michele Young, Coordinator Executive Services, Executive Services, WACHS - Midwest

picture of Michele Young

Dear Happymumma86

Thanks for getting back in touch.

I have spoken to the team at the paediatric ward at the Geraldton Hospital and they advised they have received your gorgeous flowers. They wanted to pass on a big thank you and let you know how much they appreciate your kind gesture, it made their day. They also said what a wonderful family you were and they wish you all the very best.

Thanks again for taking the time to write, Patient Opinion allows an opportunity to acknowledge our staff for the great work they do each and every day.

P.S. I have attached a photo of the flowers.

Warm regards

Michele


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