"Excellent service from ACAT team member, WACHS - Wheatbelt, Northam Hospital"

About: Northam Health Service

(as a relative),

On behalf of my elderly parents and myself, I'd like to affirm the excellent service we received at an ACAT (Aged Care Assessment Team) assessment meeting recently. The ACAT team member, Suzanne, who dealt with us on the day was the very soul of kindness, consideration and professionalism. We are all very grateful.  


Response from Sean Conlan, Regional Director, WA Country Health Service - Wheatbelt

Dear octanstr78

Thank you for taking the time to share your story with us.

Our ACAT Team strive to provide a high quality service and positive experience to all clients and their families that access the service.

I will take pride in passing on your kind words to Suzanne and her manager. Kindness, compassion and professionalism really do go a long way when assisting our clients and we are lucky to have staff that show such qualities.

I wish you and your family all the very best and thank you again for providing your feedback.



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