"Excellent Care at the Dalwallinu Hospital in WA"

About: Dalwallinu Health Service

(as the patient),

Recently one morning my blood pressure was dangerously high and wouldn’t go down. We were travelling in our caravan, touring from interstate. I was very worried. Dalwallinu was the nearest hospital. It had been many years since I attended a hospital. We arrived at about noon and I was looked after immediately. The nurses on duty, Elize and Rochelle, took all of my details and started doing a range of tests. I was never left alone. They were with me for the whole three hours I was at the hospital, letting me know what was happening. Their communications were excellent. They kept me calm and continued to reassure me that if anything went wrong then they would take good care of me. Every detail was explained to me. I knew what was happening and why. This was a great comfort to me and my husband. This entire experience was far less daunting because of the way in which these two nurses cared for me. I cannot thank them enough. I left the hospital with peace of mind and secure knowledge that I was no longer in danger. A wonderful experience. Thank you so much Elize and Rochelle.  

Responses

Response from Sean Conlan, Regional Director, WA Country Health Service - Wheatbelt

Dear Traveller

Thank you so much for your kind words and I am delighted to read that your experience was so positive.

Our staff at Dalwallinu are dedicated in providing compassionate and exceptional care. It is heart - warming to know that their efforts made such a difficult time easier for you and your husband.

I will take great pleasure in personally passing on your appreciation to Elize, Rochelle and their Manager.

I hope you are well on the road to recovery and are enjoying the rest of your holiday.

Kind regards

Sean

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