"Great Service!"

About: Armadale Hospital

(as the patient),

I had an emergency last week due to a misdiagnosis by a general GP. I was seen to promptly and had excellent step by step walk-through with the doctors in Armadale Emergence Department, on my diagnosis. My past experience with doctors has been horrible, miscommunication and no transparency in the process at all. I am very happy with the help and advice I received. Armadale should be really happy with their staff and service!    

Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group

picture of Diane Barr

Dear JohnDoe,

Thank you for getting in touch with us. I am so pleased to hear of your recent positive experience in our Emergency Department.

Coming into hospital can be an anxious and distressing time so I am very proud that our staff were able to provide you with such great service and in a timely manner.

Our staff work hard every day to provide high quality care for patients and their families and/or carers and it gives me great pride to be able to pass on your positive comments to them.

I really appreciate you taking the time to write to us and wish you all the best of health.

Kind regards

Diane Barr

Executive Director

Armadale Kalamunda Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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