"Awesome care at Box Hill ED"
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by giftjb67 (as ),
I brought my young son to Box Hill Hospital ED with moderate asthma. The wait time was minimal. All the staff were fantastic (particularly in the Paeds area). I watched as another parent approached the nurses in an aggressive manner frustrated by a reasonably minor matter. The parent spoke to the nurse in a demanding tone, failing to use any manners. The nurse remained calm, assisted in a very positive manner and found a resolution. It was so impressive!
Thank you to the staff of the Paeds section of the ED. Awesome care with kindness shown.
Responses
Response from Gayle Smith, Executive Director, Quality, Planning and Innovation, Eastern Health 13 months ago
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