"Medical staff don't contact me."
About: Joondalup Health Campus Joondalup Health Campus Joondalup 6027
Posted by Vad (as ),
My elderly mother has been at Joondalup Health Campus (JHC) for over a week. Despite regular requests for information, I have not been contacted by a doctor. I have tried tracking down a doctor on the ward, have asked for a phone call, have tried to get information from nursing staff when they are available, but still nothing. At least at SCGH, medical staff were available and doctors did call family to provide information on Mum's care. It would be really useful to family to get some up to date medical information so that we can plan for her care upon discharge. As it stands, she will be returning to independent living, and we have no way of knowing if this is appropriate. Presumably someone will call me when discharge time comes. Hopefully, JHC won't just push her out the door and expect her to catch a bus home.