"Lack of mental health support"

About: Narrogin Health Service Wheatbelt Mental Health

(as the patient),

Just recently I had an admission to hospital as I was totally suicidal and needed help to stop me acting on my thoughts.  When first admitted to Narrogin Hospital, the specialist liaison psych nurse was very supportive and even suggested I may need a stay in a psych hospital a few hours away.

A few weeks before this admission, my mental health support worker had been removed from my case as I was not responding the way they thought I should.  This was hard to take.  Even the trauma specialist psychologist I had just started seeing  said it was not right.  She said I would continue to need community support as she was going on leave after the Christmas break, and she was not local and only in town a few days a week. My stay in hospital was helpful until the community mental health team got involved again and without even asking how I was, someone I had only ever met once suggested I go home as I had been there 2 nights and that was fair enough.  I was very upset and told her to get lost.  Still I packed my bag and told the ward staff I was leaving.  They were concerned for my safety and advised me not to leave and I pointed out to them that the so called professional told me to go home.

So they rang the police and not long after I had made the long walk home, the police arrived and wouldn't leave me alone.  I told them I could see the trauma psychologist and the police rang her then took me their.

The trauma psych was concerned for my safety and took me to the hospital with the idea of advocating for me with the local mental health team.  They would not respond to her calls. They also would not give my daughter the name of the mental health person who told me to leave the hospital.

Anyway I was once again admitted and told in emergency that they were getting a nurse to special nurse me and another patient. The next day the mental health team turn up again and tell me I will not be taken to a psych hospital as they don't think I need it.

They also wrote in my notes that I could go home. The doctor came and said I couldn't go home as I was very stressed and couldn't guarantee my safety.

I stated that I no longer felt safe their and had to get out.  So I went home with my daughter, she let me stay at my house alone with my animals.

Now I have nowhere safe to go for help.  The community mental health team ruined any chance for further assistance and ignored my pleas for help when I was most vulnerable.

Responses

Response from Sean Conlan, Regional Director, WA Country Health Service - Wheatbelt

Dear Sherbet

Thank you for sharing your recent experience with the Narrogin Mental Health Team via Patient Opinion.

I was very concerned to read about your experience and I apologise that you felt the Narrogin Community Mental Health team let you down and that your support worker was removed without prior notice or explanation.

Please be assured we are committed to providing a high standard of care and support to our clients when accessing our services.

To enable us to complete a thorough investigation of your concerns and ensure you have full access to our services and the appropriate support, please contact Chris Stilian – Manager Wheatbelt Mental Health Services on (08) 9621 0999.

Thank you again for bringing this to my attention and look forward to hearing from you.

Kind regards

Sean

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