"Outstanding care and professionalism at The Alfred and Wonthaggi Hospital"

About: The Alfred Wonthaggi Hospital

(as the patient),

I have spent a great deal of time in the Alfred Hospital in Melbourne where they have saved my life at least twice and extended it much more with their talented medical staff.

The surgeons working at this amazing hospital, the professors, radiologist, pathologist, physiotherapist and most importantly the caring, considerate, cheerful and merciful nursing staff are to all be congratulated on their professionalism.

I have spoken highly of the Alfred Hospital and rightfully so and now I want to add the Wonthaggi Hospital at Bass Coast Health and all its staff to the same high levels of professionalism and care and although the Wonthaggi does not have the surgeons or the equipment to do complex medical procedures they are able to quickly diagnose a patient and ensure they are transferred to the appropriate hospitals, such as the Alfred, for treatment.

Given my experiences at both the Alfred Hospital and the Wonthaggi Hospital where I have found that the quality and variety of the food supplied to the patients to be vastly superior to that of the Alfred Hospital and I wish to congratulate and thank the chef’s and kitchen staff on their professionalism and maybe even with a vastly smaller budget in comparison to the Alfred you are able to prove your superior skills and I encourage them to continue their great work.

Responses

Response from Jan Child, CEO, Bass Coast Health

picture of Jan Child

Dear Fossil,

Your feedback will be the talk of the Food Services team at BCH for many months I am sure! They are indeed a wonderful team who take enormous pride in the food that they prepare and serve freshly every day, and they work very hard to make sure that the mealtime experience is something that patients can look forward to.

We feel very privileged to partner with excellent tertiary services such as the Alfred to ensure our local community can receive safe care locally, and then transition quickly to more complex care environments when they need to. This is an example of the excellent health system in Victoria working at its best.

Thank you for taking the time to provide us with your feedback - we have a strong vision to continually grow our services to better meet the local health care needs and I hope by doing this we can continue to meet your needs. All the best to you.

Kind Regards, Jan.

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