"The triage process"
About: Fiona Stanley Hospital / Emergency Department Fiona Stanley Hospital Emergency Department Murdoch 6150
Posted by lyraey74 (as ),
My child and I presented to the Emergency Department (ED) on a weekend afternoon recently. They had been recalled by the GP for urgent blood results. The GP sent us to FSH due to having ultrasound services (USS) on the weekend and a surgeon on hand if required.
Well I believe we waited over an hour to even be triaged. We were sat on the red chairs by the volunteer. I believe the volunteer then proceeded to triage people before they even got to the triage nurse by sending people up to the window in, it seemed, no particular order. Not until people said to the volunteer they were here before that person you just sent up to the nurse.
There was at times only one triage nurse which I believe is ludicrous and dangerous. Occasionally they graced us with two.
Finally, we were triaged after over an hour then we sat with an ATS of 3 for another 3 hours! We finally were seen in the resuss area and were told there was no USS after hours! In what 1st world country and a tertiary hospital doesn’t have USS after hours! Again, I feel it is ridiculous.
I can’t stress enough how dangerous I believe that triage system is and I feel it’s a wonder no one has died waiting to be triaged.