"Emergency Department treatment"
About: Armadale Hospital / Emergency Department Armadale Hospital Emergency Department Armadale 6112
Posted by izarsq65 (as ),
Attended with my spouse who had been king-hit. Seen in ED that day and told to return if their symptoms got worse which we did. I felt the triage staff were not helpful and an administrative staff member so rude to us and, I believe, others.
Eventually we were taken in the main area only to be told to return to the waiting room as there were no beds. I could see 3 empty trolleys. My spouse didn't even sit on the trolley before they were sent back out. The nurse who brought us in was very apologetic and, in my opinion, was obviously embarrassed.
As an ED clinician, I was very disappointed and believe I can see why people lose their tempers. One young person was rolling around in what seemed to be agony, begging for pain relief which I believe was not given although two nurses walked right past this person. In my opinion, you should up your game Armadale.