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Get the Squidget!

Our "squidget" means people can share the story of their care on your site, without leaving your web pages.

Adding our squidget to your page takes only a minute or two (so long as you are allowed to edit your HTML).

Here's an example of what squidgets look like roaming in the wild.

Bass Coast Health (the stories widget is also on this page)

Beaufort and Skipton Health Service (the squidget is below the stories widget)

Health consumers' Council (the squidget is below the stories widget)

One example from the UK:

Share your experience of Sentinel's healthcare services

How to embed the squidget on your web page

All you have to do is place this HTML code into your web page, where you want the squidget to appear:

<iframe src="" allowTransparency="true" scrolling="no" width="700" height="900" frameborder="0">You must have a browser that supports iframes to view the Patient Opinion widget</iframe>

This should be enough to get you started, but if you get stuck, do feel free to contact us.

You can adjust the height and width of your squidget, subject to a few constraints:

  1. Width can go down to about 480 pixels as a minimum. Below that it will get a bit disorderly.
  2. The height needs to stay above 900 pixels because later in the story-telling process more vertical space is used. For this reason we also recommend that you do not put anything below the squidget on the page.
  3. Typically, if you make the squidget narrower, you'll also need to increase the height.
  4. It is worth testing the full workflow once you have the squidget in place, to make sure nothing is cut off the bottom of each step. But note you will be sending stories to our live site, so please enter "testing" in the story title so we know not to publish your test stories!

Make sure your visitors understand

When people visit your web site, they might not understand that their story is handled by Patient Opinion, and not by you. We recommend you add some text to explain this clearly.

What you say is up to you - but here's a suggestion to get you started:

If you've experienced health care recently, either as a patient yourself or as a carer or friend of someone else, please tell us how it was. What was good? What could have been better?

Your story will be handled confidentially by the non-profit service Patient Opinion Australia. Your story may appear (without your name) on their website. Patient Opinion Australia asks the health service to respond to the feedback you share, but does not reveal your identity.

This service is independent of [your site here] and government. For more information about Patient Opinion Australia and how your story is handled, visit

Advanced options

The squidget has two extra tricks up its sleeve (if a squidget has sleeves):

1: Focus the squidget on a specific service

If you are using the squidget to collect feedback about a specific service (for example, a hospital, a department or a community service) you might want to make sure that service is always offered as a suggestion to users.

To do this, you add the nacs code of the service you want to the squidget's web address.

This doesn't stop users from submitting stories about others services too, if they wish.

Here's a worked example:

a) Imagine you want the squidget to always suggest the Ipswich Hospital, among other service suggestions.

b) Search our site for stories about that service (usually by typing the service name into the search box). Click the link to Ipswich Hospital shown below a story to arrive at the Ipswich Hospital service page:

c) See that code "hos_ih_4305"? That's the nacs code for Ipswich Hospital.

d) To add the code to your squidget, do this:

<iframe src="" allowTransparency="true" scrolling="no" width="700" height="900" frameborder="0">You must have a browser that supports iframes to view the Patient Opinion widget</iframe>

We added a question mark (?), then nacs=hos_ih_4305. Of course, your nacs code will probably be different.

2: Add a campaign code

You may want to know how many stories are being submitted through your squidget, or perhaps even show "just the stories you collected" on another page of your site.

To do this you will need Patient Opinion to provide you with a campaign code to add to your squidget.

Currently, we can provide you with a campaign code, but we haven't yet created a system for you to filter stories to "just the ones you collected". We will, soon.

Still, if you are interested in this option, do contact us.