Subscribing to Patient Opinion

Subscribing to Patient Opinion gives you access to:

  • Online patient feedback that is insightful and relevant to your organisation - sent to just the right people in your organisation.
  • Expert training and support
  • Extensive resources and materials to help you get the most out of feedback

Download more information about subscribing, with our information leaflet.

The subscription package offers you:

  1. Unlimited staff logins to the Patient Opinion website, allowing any staff member to be alerted by email and respond to feedback
  2. Customisable email alerts: stories about particular departments directed to the people they are most relevant to and the chance to show how specific patient story has altered a specific service
  3. Ability to filter patient stories by the corresponding service, date, criticality, tag or phrase
  4. Real time reporting:
    • create your own reports giving at-a-glance analysis of patient feedback
    • understand the key themes and issues and results of your feedback, with our detailed reporting system
  5. An expert Patient Opinion lead, personal to you, to provide you with:
    • advice and support on how to effectively manage and respond to patient feedback
    • email and telephone support for the duration of your subscription
  6. An extensive starter pack and webex/skype session introducing you to Patient Opinion, and how-to-guides to get you up and running quickly
  7. Quarterly refresher online training, using webex/skype
  8. An annual workshop delivered on-site at your organisation by PO experts to provide advice and training on how to improve patient engagement and act on patient feedback
  9. A communications toolkit:
    • launch plan
    • printed materials to help promote PO to patients and encourage them to share their stories about your service
    • media FAQ's
  10. Regional learning events with fellow PO subscribers

To find out more or talk to us about a tailored subscription package, please contact us on (07) 3354 4525 or info@patientopinion.org.au