"Elderly mother needing treatment (Wagga Wagga)"

About: Wagga GP After Hours Service (Murrumbidgee Medicare Local)

(as a carer),

My 86 year old mother presented with a urinary tract infection late one Saturday and having diabetes and kidney function issues I needed her to see a doctor as soon as possible. On contacting Wagga After Hours Clinic I was promptly dealt with and had Mum there within an hour, her wait was short, she was treated adequately and provided with a script etc - all of this took just over an hour before she was home again.

A fortnight later a similar occurrence on a Sunday and again her appointment was within a reasonable timeframe, prompt and efficient service and very thorough examination and treatment by doctor with report issued to her gp within 24 hours of visit.

I am most impressed with this service and would recommend it to anyone. I noted also visitors to Wagga Wagga made up some of the patients in the waiting room, this may be because they are being referred by moteliers and members of the public to this great service.

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Responses

Response from Murrumbidgee Medicare Local

Hi Chrissey

Thanks so much for your comments which will be passed onto the staff at the clinic. We are proud of the service and are pleased that it has helped your mother.

In March next year we will be celebrating the service's 10th birthday, which is a wonderful achievement for the community.

Thanks again for taking the time to comment and we hope your mother is feeling better.

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