"No outpatient appointment received (Royal Adelaide Hospital)"

About: Royal Adelaide Hospital / Emergency Department

(as the patient),

I needed the services of the Emergency department at the Royal Adelaide Hospital for a partially torn Achilles tendon.

I was treated by the A & E staff and was seen by the orthopaedic doctor and a half plaster cast was placed on my leg/ankle area.

The nursing staff assured me that I would soon receive a outpatient appointment and would be seen in approx. two weeks. I informed the staff that I was a diabetic.

The weeks went by and no outpatient appointment was received, phone calls to the RAH were to no avail except promises that I will be put on the system and that they will contact me. I am still waiting.

The pain in my left ankle was becoming unbearable and I had to cut off the plaster cast to find that a ulcer the size of a ten cent piece had formed on the ankle.

My local GP is now treating my ulcer.

I think the Royal Adelaide Hospital records system is in disarray, it seems to me that the system is under resourced.

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